Shipping & returns

We want to make sure you get what you want. Unopened items in original packaging returned with a receipt within 30 days of purchase will receive a refund in the original method of tender or will receive an exchange. Items that are covered in spaghetti, opened, damaged, and/or not in resalable condition may not be eligible for a refund or exchange. Valid photo ID may be required to confirm the original transaction and return.

Flowers and discounted items are final sale. That said, we want you to look great! If a floral order is not to the quality you’ve come to expect from Zocalo, please contact us directly to ensure that we can remedy the situation in the best manner possible.

We ship locally within the greater Edmonton region (Edmonton, Alberta, Canada) for $16 using our local delivery drivers or you can choose a curbside pickup at 10826 95 St NW Edmonton, Alberta, Canada.